User Guide

<About Shipping>

Your ordered items will usually be shipped within 3 business days .
If you have a specific date in mind, please specify a date that is at least three business days in advance.

Please see our shipping policy for details.

<About gift wrapping>

We offer a variety of gift wrapping and gift tags.

  • Please select [Packaging] or [Packaging + Gift Wrapping] from the options column on the product page.

  • The product will be wrapped in Fujii Sake Brewery's original wrapping paper.
    Please note that the color of the box and wrapping paper may change without notice.
  • If you would like to use a gift tag, please enter the "address" and "your name" in the comments section on the shopping cart page. We also accept requests for inner or outer gift tag.

  • Unless otherwise specified, we will provide a plain gift wrapping with a red and white bow.

  • If you have any requests, such as "I would like to gift only certain items from my order," please write them in the comments section.

  • If you have any questions, our staff may contact you by phone or email. Please be sure to check.

■ For products without boxes

If you would like your item wrapped, you will need to purchase a gift box (for an additional fee).
 The cost of the gift box will be calculated automatically.

■Product with box

We will wrap it in the included box.
If the item comes with a box, we will ship it free of charge.

<About paper bags and plastic bags>

Paper bags for delivery are available at an additional cost.

If you would like, please purchase additional items here .

<Regarding receipts>

If you require a receipt, please write "Receipt" in the comments section on the shopping cart page. We will enclose the receipt with the delivery note.

If no special address is specified, the recipient's name will be used.
If you have any requests, please write them in the comments section.

However, we cannot accept any requests for special notices.

<If you have any questions>

If you have any questions, please feel free to contact us below.

Fujii Sake Brewery Co., Ltd.
0846-22-2029
info@fujiishuzou.com

*This is a phone number for customer inquiries only. We do not accept sales calls.

■Telephone and email reception hours: Weekdays 8:30 to 17:00
*We are closed on Saturdays, Sundays, and public holidays. Please note that we will reply to your email on the next business day.